Legal
How we collect, use, and protect your personal information.
We collect information you provide directly to us, such as when you fill out a contact form, subscribe to our newsletter, or communicate with us. This may include your name, email address, and any other information you choose to provide.
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Send you updates and marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to protect our rights. We may share information with trusted service providers who assist us in operating our website and conducting our business.
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, though this may affect some website functionality.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information that we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@cartli.co.za
Location: Pretoria, South Africa
Last updated: March 2026